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We understand that each milestone moment is an event in its' own right, and as much as we love to be part of them all, as a independent, family owned business, we can only bring to life so many dreams at once. As such, we have listed below our policies for what constitutes as an event in our eyes. But don't worry, we have something for everyone in every budget. Let our trained staff help you pick the right fit for your event & budget.
1. Your event requires the experience of one our certified designers to come & setup/install/remove your decor.
2. Your decor requires a setup/installation.
3. You meet the base minimum (listed below).
4. Your order cannot be placed via our website's checkout option(s).
5. Your order requires rental items.
6. You have contracted other event professionals, such as florists, event planners, or caterers, etc.
7. You've rented a venue.
8. Your Charleston Balloon Company Event Specialist has deemed you an event by other means previously not listed above.
Note: We understand that this form may seem daunting to you, however, to provide you with the most accurate quote as fast as possible, all questions stated below must be answered to the best of your ability.
Like every other event style business in the industry, our hours, rates, and pricing vary with the health of the industry as a whole. As such, we have a few policies in place to ensure that we as a company can continue to provide long lasting memories for years to come.
1. Weekdays (Monday through Thursday) have a design minimum of $250.
2. Weekends (Friday through Saturday) have a design minimum of $500.
3. Sunday are outside of our normal hours of operation, and as such have a design minimum of $750.
*Note: Design minimums DO NOT include the following: delivery, installation, setup, breakdown, removal, conveinence fees, up-charges, rush charges, taxation, etc.*
4. In order to maintain our high quality over large quantity ratio, we limit our events to no more than three (3) per day.
If you require more information about our policies or want to learn more, please see our FAQ & Policy page here: https://charlestonballooncompany.com/pages/policy. If you have previously contacted us, but have not received any emails yet, please check your spam before giving us a call at 843-856-9121.
Please Note: Events are NOT BOOKED on our calendar until one of our Event Specialists has confirmed availability for your event AND a deposit has been made. Any event request forms submitted Thursday through Sunday will be answered as soon as we can - due to our busy schedule. If your event is less than two (2) weeks from your form submission date, please call us immediately after submitting this form.
+ Award Winning and Internationally Recognized
+ Experienced 25 and Years
+ Certified Balloon Artists on staff
+ Largest Retail Balloon Shop
+ Top Industry Leader and Educator
+ Customer Reviews and 1,000's of events
+ Fully licensed and insured